Refund Policy

First-time subscribers may request a full refund within 7 calendar days of their initial VizID Career purchase.

Refund requests must be sent to support@joinvizid.com from the email address associated with the subscription. Cancellation alone does not automatically generate a refund.

No prorated refunds are provided after the seven-day initial-purchase period.

Renewal charges are generally nonrefundable, except for duplicate charges, billing errors, or where required by law.

Approved refunds are returned to the original payment method. Financial-institution processing times may vary.

Organization-sponsored access is governed by the applicable organization agreement rather than this individual-subscriber policy.